Cookies
What is a cookie?
A cookie is a small text file that a website stores on its visitor’s computer hard drive.
Cookies send information to a website that can be used to identify the visitor’s computer settings and preferences. Cookies are widely used to ensure that websites work more efficiently and to obtain information about visitors’ preferences.
There are two types of cookies. Permanent cookies record information on the visitor’s computer hard drive for a period of time. We use these cookies to inform the visitors of any changes made to the website since their last visit. Session cookies are saved to the visitor’s computer temporarily while they use the website.
Why do we use cookies?
Cookies allow us to make the website more efficient and deliver a better web browsing experience to the visitor.
Thanks to cookies, our web servers recognise your devices and can automatically adjust the content of the website to suit your settings and needs. Cookies also provide us with user statistics that allow us to measure and evaluate the performance of the website. We use the information obtained to improve the usability and content of the website.
Session cookies must be enabled for you to use the LHV website. They allow you to make banking transactions smoothly and will be deleted immediately after closing the web browser.
What cookies do we use?
Cookies necessary for the operation of the site help us make the website more usable by activating basic features such as page navigation and accessing the secure parts of it. This website cannot function properly without these cookies. As these cookies are required for the secure provision of services, the visitor does not have the option to opt out.
When logging in to LHV financial portal, we will direct you to the LHV Internet Bank where we use mandatory cookies necessary for the operation of LHV Pank’s website. After logging in, you will be redirected back to the financial portal.
Statistical cookies help us understand how a particular visitor uses the website. This gives us information on how many people visit the page in a given period of time, how different pages are navigated and clicked on. Statistical cookies provide us with information that help us improve customer experience.
We also use cookies from third parties (Google Analytics). See the tables below for more information.
Cookies necessary for the operation of the site
| Name | Description | Expiry period / valid |
|---|---|---|
| JSESSIONID | Used to display the content of the website correctly. | Session cookie |
| lang | Used to remember the language preference. | 1 year |
| COOKIES_CONSENT | Used to track which cookies have been accepted. | 1 year |
| org.springframework.web.servlet.i18n.CookieLocaleResolver.LOCALE | Used to display the content of the website correctly. | Session cookie |
Statistical cookies
| Name | Description | Expiry period / valid |
|---|---|---|
| Google.analytics.js | ||
| _gid | The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. | 2 years |
| _ga | Used to distinguish users. | 24 hours |
| _gat | These cookies are used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. | 1 minute |
| _gac_<property-id> | Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. | 90 days |
| __utma | This cookie stores the time of the first and last visit of the visitor. | 2 years from set/update |
| _utmt | Used to throttle request rate. | 10 minutes |
| _utmb | Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. | 30 minutes from set/update |
| _utmc | Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. | Session cookie |
| _utmz | Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. | 6 months from set/update |
| _utmv | Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. | 2 years from set/update |
How to disable cookies in your browser?
If you want to disable the use of cookies, change the consents given in your browser. You can read more about this on the website http://www.allaboutcookies.org/manage-cookies/.
Modification or revocation of cookie consent
You can change which cookies you allow us to use at any time. Cookies necessary for the operation of the site cannot be removed.
Change cookie preferences